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We know during the course of physical therapy you may need to cancel an appointment. However, please provide adequate notice, so we can utilize the time for another patient.
When you late cancel, it not only impacts our business and your PT’s schedule, it also takes away an appointment from someone else waiting for treatment.
We charge a fee for late cancellations and now shows. This is not covered by insurance; it is the patient's responsibility. If you are sick or have an emergency, we will consider this on an individual basis.
(Please contact our office manager if you have any questions.)
Late Cancellation ($30.00 per incident):
Less than 24 hour notice
No Show ($60.00 per incident):
Cancellations less than 2 hours before appointment or no-show/no-call

We know during the course of personal training you may need to cancel an appointment. However, please provide adequate notice, so we can utilize the time for another client.
When you late cancel, it not only impacts our business and your trainer's schedule, it also takes away an appointment from someone else waiting for treatment.
We charge a fee for late cancellations and now shows. If you are sick or have an emergency, we will consider this on an individual basis.
(Please contact our office manager if you have any questions.)
Late Cancellation ($30.00 per incident):
Less than 24 hour notice
No Show ($60.00 per incident):
Cancellations less than 2 hours before appointment or no-show/no-call
